Ask Your Product.
Pergami Answers.
Customers scan a QR code and get instant answers, by voice, text, photo, or video. Powered by the same AI engine that built the manual. No app, no PDF, no support call.
- Pergami understands the issue and responds in seconds
Used by brands across 12 countries
Why Customers Return Products
42%
of returns happen because customers couldn't figure out how to use the product.
Industry research, 2025
$8–15
per support call to resolve. Most are the same 20 questions, asked over and over.
Silent
Customers who can't find answers don't call. They return. Or never come back.
How Pergami Works
Your customer's experience in three steps.
Scan
Consumer scans the QR code on the product or packaging.
Ask
Types, speaks, or photographs their question.
Answer
Instant answer in their language, powered by your product data.
Watch Pergami in Action
See how customers interact with Pergami and how brands get real-time insights from every question.
Every Scan Is a Signal. Every Question Is Data.
Pergami isn't just for your customers. It's a strategic data asset for your brand.
Fewer Returns
Real-time answers prevent confusion at the moment of first use, before the customer gives up and returns the product.
Lower Support Costs
Pergami handles Tier 1 questions 24/7, in any language, at near-zero cost per interaction.
Consumer Insight Dashboard
See exactly what your customers struggle with. Improve your product, your manual, your packaging.
Global-Ready
30+ languages. No extra setup per market. Deploy once, support everywhere.
Why Pergami Isn't Another Chatbot
| Generic AI Chatbot | Pergami | |
|---|---|---|
| Answer source | General internet / LLM hallucination | Your verified product data only |
| Accuracy | Inconsistent | Deterministic, traceable |
| Setup | Weeks of training | Instant, connected to your Pergamon data |
| Languages | Basic | 30+ market-ready |
| Consumer insights | ||
| Brand safety |
Answer source
Generic AI
General internet / LLM hallucination
Pergami
Your verified product data only
Accuracy
Generic AI
Inconsistent
Pergami
Deterministic, traceable
Setup
Generic AI
Weeks of training
Pergami
Instant, connected to your Pergamon data
Languages
Generic AI
Basic
Pergami
30+ market-ready
Consumer insights
Generic AI
Pergami
Brand safety
Generic AI
Pergami
What It Looks Like in Practice
The scenario
A customer receives a cordless vacuum cleaner from a retailer.
Day 3: They can't work out how to detach the brush. Instead of calling support, or worse, packing it up for return. Instead, they scan the QR code on the bottom of the machine.
Customer types:
“How do I remove the brush?”
Pergami responds in 2 seconds:
Step-by-step answer. In their language. Drawn directly from the product manual.
No call. No return. No cost.
Powered by Pergamon
Available as an Add-On to Any Pergamon Plan
Pergami is activated per product SKU. No app for your customers to download. They access it via QR code or web browser. You pay only for the products you activate.
See PricingTurn Your Manuals Into a 24/7 Support Agent
Every Pergamon manual can become a Pergami-powered experience. Setup takes minutes.