How Briloner Cut Manual Creation Time by 70% and Gained Full Control with Pergamon
Briloner Leuchten
Briloner Leuchten GmbH is a leading German lighting manufacturer with around 260 employees. Known for innovative lamps and smart lighting solutions, Briloner distributes its products across Europe through major retailers and marketplaces such as Amazon UK and OTTO, serving both consumer and retail customers.
70%
Faster manual creation and revisions
100%
Standardized layout across all manuals
8+
EU languages automated from one source
The Challenge
As Briloner expanded its product portfolio, documentation demands grew more complex. Manuals were created in Word and Excel, making updates slow and inconsistent. Product details had to be manually entered, layouts lacked standardization, and legal or safety changes required editing dozens of files individually. Onboarding new contributors was equally time-intensive, limiting Briloner’s ability to keep pace with the speed and quality expectations of platforms like Amazon and OTTO.
“Before Pergamon, we wrote manuals in Word and Excel. It took too long, the layout was inconsistent, and we were unable to find additional technical writers in the market to meet our growing demand. With Pergamon, we can train non-experts quickly to create a professional-looking manual in one sitting.” Oilver Rupp, Chief Product Officer
Oilver Rupp, Chief Product Officer
“Before Pergamon, we wrote manuals in Word and Excel. It took too long, the layout was inconsistent, and we were unable to find additional technical writers in the market to meet our growing demand. With Pergamon, we can train non-experts quickly to create a professional-looking manual in one sitting.”
Oliver Rupp
Chief Product Officer, Briloner Leuchten
The Solution
To address these challenges, Briloner implemented Pergamon as a centralized documentation platform. The goal was to reduce manual work, improve oversight, and ensure manuals could meet the demands of fast-moving marketplaces like Amazon and OTTO. Pergamon allowed Briloner’s product teams to stay in control of content quality while automating time-consuming steps and simplifying collaboration across departments.
- AI-powered questionnaire to generate first-draft manuals
- Centralized dashboard for visibility and version control
- Automated translations into key EU languages
- One-click exports in PDF, InDesign, or XML
The Results
Since onboarding Pergamon, Briloner has shifted to a streamlined documentation process: what once took days now takes minutes. Updates apply centrally and content stays consistent. Manuals are now multilingual and formatted without outside design or translation costs.
- 70% faster manual creation and revisions
- Standardized layout across all product manuals
- Centralized version control and workflow visibility
- Rapid onboarding of new manual creators
“We still bring product expertise, but no longer spend hours formatting or updating. Pergamon gives us the speed and oversight we needed -- while preserving our quality standards.”
Oliver Rupp
Chief Product Officer, Briloner Leuchten